Responsible Gaming

Gamble responsibly

Gambling can be enjoyable when it is treated as a form of entertainment and kept within clear personal limits. However, gambling also carries a risk of financial loss and may affect your wellbeing, relationships and daily life. There is no guaranteed way to win, and past results do not predict future outcomes. Every wager is an independent event, so you should never chase a win or assume that a game is due to pay out.

Before you play, decide how much time and money you are comfortable spending. Consider your income, regular expenses, existing commitments and other financial responsibilities. Only use money that is available for entertainment after essential costs have been covered. Do not use borrowed money, money set aside for bills or money needed by your family.

• Set a gambling budget before you begin and stick to it.
• Set a time limit and take regular breaks from play.
• Treat losses as the cost of entertainment rather than something to recover.
• Never chase losses by increasing your stakes or playing for longer.
• Do not gamble when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Keep gambling separate from essential household spending.
• Never borrow money or sell belongings to fund gambling.
• Do not ask someone else to gamble on your behalf or share account access.
• Keep your account details and payment information secure.
• Remember that gambling outcomes are based on chance and cannot be controlled through a system or strategy.

Gambling should not interfere with work, study, sleep, family life or other interests. If it stops feeling enjoyable, or if you feel pressure to continue, take a break and consider seeking support.

Tools to help you stay in control

Planning ahead can make it easier to keep gambling within safe boundaries. WSM Casino may provide account tools or controls designed to help players manage their activity. The availability and operation of these tools can depend on the account, service and applicable requirements. Review the information shown in your account and use the controls that are appropriate for you.

Practical steps

1. Choose a realistic spending limit before depositing or playing.
2. Choose a session limit before you start and stop when the time ends.
3. Review your gambling activity regularly so you can see how much time and money you are spending.
4. Use deposit, wagering or loss controls where they are available to you.
5. Request a temporary break if you need time away from gambling.
6. Consider account closure or self-exclusion if you want to stop gambling for a longer period.
7. Remove saved payment methods and avoid keeping easy access to extra gambling funds.
8. Tell a trusted person about your decision so they can provide encouragement and accountability.
9. Seek professional support rather than trying to manage serious gambling concerns alone.

A limit should be set before gambling begins and should not be changed simply to continue after reaching it. A break or self-exclusion is intended to prevent access during the selected period. Do not create another account, use another person’s account or ask someone else to place bets while a restriction is active.

If you want help applying a limit, taking a break or closing your account, use the available account support channels. We may need to confirm account information before processing a request. Any request will be handled in line with the applicable account processes and legal requirements.