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Contact WSM Casino
WSM Casino holds an Anjouan licence and a Curaçao licence (reference 162031, also listed as Master Licence 365/JAZ). The platform applies SSL encryption and publishes a responsible gambling policy.
How to get in touch
For assistance, send your message to support@wsm-casino.best. Please use the email address linked to your account where possible, so the support team can identify your request and provide relevant guidance. Support is available for general questions and account-related assistance.
When contacting support, include your account email or username, a short description of the issue and screenshots if relevant. Do not include your password or other unnecessary sensitive information. Providing clear details helps the team understand the matter and may help resolve it faster.
- Account access, profile and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and general promotional conditions
- Technical problems affecting the website or your account
- Responsible gambling requests, including help with account restrictions or other safer gambling support
The support team usually replies within 24 hours, although response times can vary depending on the nature and volume of enquiries. If you are following up on an existing request, reply to the same email conversation and include any relevant reference or previous details.
Before sending your message
Please check that your message is sent to support@wsm-casino.best and that the information provided is accurate. For payment or verification matters, explain what happened and when it occurred, without sharing confidential security details. If your request relates to responsible gambling, state clearly what support or account action you are seeking so it can be reviewed appropriately.