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Betting Rules
WSM Casino holds an Anjouan licence and a Curaçao licence (reference 162031, also listed as Master Licence 365/JAZ). The platform applies SSL encryption and publishes a responsible gambling policy.
General betting rules
WSM Casino aims to provide a clear and fair betting experience for players in Australia. These rules apply to bets placed through the available website, mobile site or other approved betting channels. Additional rules may apply to particular casino games, sports markets, tournaments, promotions or payment methods. If a specific rule conflicts with a general rule, the specific rule for that product or market will usually apply.
You are responsible for reading the information shown on screen before confirming a bet. This includes the selected game or event, market, outcome, stake, odds where applicable, potential return, applicable fees or conditions, and any other details shown at the time of placement. If you do not understand a market or betting option, you should not place the bet until you have obtained sufficient information.
- You must be legally permitted to gamble in your location and must meet any applicable minimum age requirement.
- You must use an account registered in your own name and provide information that is accurate, current and complete.
- You must keep your login details confidential and notify WSM Casino if you believe your account has been accessed by someone else.
- You must not allow another person to place bets using your account.
- You must not use the service for unlawful activity, fraud, money laundering, collusion or any other improper purpose.
- You should only bet with money that you can afford to lose.
WSM Casino may carry out identity, age, account, payment and verification checks. You may be asked to provide documents or information before deposits, withdrawals or betting activity can be completed. Account access or transactions may be restricted while checks are pending. Any action taken under these rules will be handled in accordance with the applicable Terms and Conditions and relevant legal requirements.
Placing, accepting and confirming bets
A bet is generally considered placed only when it has been accepted by WSM Casino and a confirmation is displayed or otherwise provided. Adding a selection to a bet slip, entering a stake or pressing a confirmation button does not necessarily mean that the bet has been accepted. You should check your account history or bet receipt to confirm the status of a bet.
Before acceptance, prices, odds, selections, availability and market conditions may change. WSM Casino may accept, decline or limit a bet in accordance with the applicable rules. Where a price or market is displayed incorrectly because of an obvious error, technical issue or system fault, the affected bet may be reviewed and corrected, voided or otherwise dealt with as permitted by the relevant terms.
You should not attempt to place repeated bets while a transaction is processing. A delay in receiving confirmation does not necessarily mean that a bet has failed. Check your betting history before trying again. If the same bet appears more than once, the records shown in your account will be used to assess the accepted transactions.
Bet details and account records
Your account records, bet history and transaction history are important sources of information about accepted bets. You should review them regularly and raise any apparent error as soon as possible. Records may include the time of placement, stake, selection, applicable price or odds, status, result and settlement amount. In the event of a dispute, WSM Casino may review system records, transaction logs and other relevant information.
Bets cannot normally be changed after acceptance. Requests to increase, decrease, transfer or amend a stake or selection may not be available. A cancellation or cash-out feature, if offered for a particular market, is subject to its own conditions and is not guaranteed to remain available. A displayed cash-out amount may change or disappear before it is accepted.
Settlement, results and cancelled markets
Bets are settled using the official result or other recognised result source relevant to the market. The applicable market rules determine how a result is established, including how postponed, abandoned, interrupted, tied or disputed events are treated. Results may be amended if an official body corrects an error or issues a revised result. A provisional result may therefore be changed before settlement is final.
If an event, game or market is cancelled, postponed, abandoned or materially changed, the affected bets will be treated according to the relevant product and market rules. Some bets may remain valid if the market has already been determined, while others may be voided. Where a bet is voided, the stake will generally be returned, subject to the specific rules that apply.
- A selection that does not participate may be treated according to the rules for that market.
- A match or event that is postponed may remain open for a defined period or may be voided, depending on the applicable conditions.
- An incorrectly settled bet may be corrected after review.
- A bet containing a void selection may be recalculated or settled as otherwise stated in the relevant rules.
- Dead heats, ties and other shared outcomes may be settled under the rules for the particular market.
Where a bet includes several selections, the result may depend on each individual selection and the rules for the bet type. Combination bets, system bets, multi-bets and other linked wagers may be affected differently by a void, push, tie or cancelled selection. Always review the rules displayed for the bet before confirming it.
Settlement and payments
Winning bets and returned stakes are credited to the relevant player account after settlement, subject to account checks, applicable restrictions and the conditions of the payment method. A displayed balance may not be immediately available for withdrawal if verification or other compliance checks are required. WSM Casino may correct balances where a bet has been settled incorrectly or where a transaction is reversed.
Fair play, disputes and responsible betting
Fair play is required at all times. You must not exploit technical faults, manipulate betting systems, coordinate with other players, use another person's account, provide false information or engage in conduct intended to gain an improper advantage. WSM Casino may investigate unusual activity and may suspend or restrict an account while an investigation is taking place. Any response will be guided by the applicable Terms and Conditions and relevant obligations.
If you believe a bet has been accepted, recorded or settled incorrectly, contact WSM Casino through the available support channel and provide clear details, including your account information, bet reference if available, date, market and reason for the enquiry. Do not send passwords or other unnecessary security information. Complaints will be reviewed using the records available and may be subject to an internal complaints process.
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and stop when that budget has been reached. Avoid chasing losses, borrowing money to gamble or betting when you feel distressed, tired or affected by alcohol or other substances.
- Set personal deposit, spending or session limits where those tools are available.
- Take regular breaks and keep track of the time and money spent.
- Do not increase stakes to recover previous losses.
- Use available account restrictions, time-outs or self-exclusion options if gambling is no longer enjoyable or manageable.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- Contact emergency services or an appropriate support service if you are in immediate danger or experiencing a crisis.
These Betting Rules should be read together with the WSM Casino Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules displayed for a specific product. WSM Casino may update these rules when required by changes to the service, law or regulatory obligations. The current version published on the website applies to future betting activity. If you are unsure whether a rule applies, do not place the bet until you have checked the relevant information.